Privacy Policy

Who we are

Arena Animation Vadapalani is an authorised Arena Animation education centre of Aptech Limited (Centre Code: 44-08.018). The centre and this website are independently owned and operated by:

Information we collect

Information you provide:

• Name, mobile number and email address
• Course of interest and preferred contact time
• Educational qualification, city and age (where relevant to eligibility)
• Messages and details shared through forms, calls, email or WhatsApp
• Admission details and documents you voluntarily submit
• Parent or guardian details where the student is under 18

Information collected automatically:

• IP address, browser, device and operating system
• Approximate location derived from technical information
• Pages visited, time spent, links clicked and form interactions
• Referring website or advertisement, and conversion information
• Cookie and similar identifiers

How we use your information

• To respond to enquiries and share course, fee and eligibility information
• To arrange counselling sessions, demo classes and campus visits
• To contact you by phone, SMS, WhatsApp or email about your enquiry
• To process admissions and maintain student records
• To provide student support and certification
• To measure and improve our website and advertising performance
• To prevent spam, fraud and misuse
• To comply with legal, tax and franchise-related obligations

We use your information only for purposes connected with why it was collected, unless otherwise permitted or required by law.

Consent and communication

By submitting an enquiry form or contacting us, you consent to being contacted about the course or service you requested. You may stop promotional communication at any time by replying "STOP", calling +91 99401 43719 or emailing vadapalaniarena1@gmail.com. This does not affect communication needed to respond to an active enquiry or meet legal obligations.

Cookies and advertising technologies

Our website uses cookies and similar technologies to operate the website, understand visitor activity and measure advertising performance. We may use services such as Google Ads, Google Analytics and Google Tag Manager, which may process device information, IP address, website activity and advertising interactions.

Information processed by Google is subject to Google's Privacy Policy. You can manage ad personalisation at Google Ad Settings and control cookies through your browser settings. Disabling some cookies may affect website functionality.

How we share information

We do not sell or rent your personal information. We may share it only where reasonably necessary with:

• Service providers who help with website hosting, security, analytics, communication and data storage, only to perform those services
• The Arena Animation franchisor and its authorised systems, for course administration, student support, certification and quality assurance
• Legal authorities, where required by law, court order or government request
• Others, where necessary to prevent fraud or protect the rights and safety of our users, students and business

WhatsApp and third-party services

If you contact us via WhatsApp or other third-party platforms, your information may also be processed by that platform under its own privacy policy. Please avoid sharing sensitive personal information over WhatsApp unless specifically required.

Data storage and retention

Your information may be stored on systems located in India or other countries operated by reputable service providers. We retain personal information only as long as needed for the purposes described here, including admission, certification, legal, tax and dispute-resolution requirements. After that, it is deleted or anonymised.

Data security

We use reasonable administrative and technical measures to protect your information against unauthorised access, loss, misuse or alteration. However, no internet transmission or storage system is completely secure.

Your rights

Subject to identity verification and applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete information that is no longer required
• Withdraw your consent
• Stop promotional communication

To make a request, email vadapalaniarena1@gmail.com or call +91 99401 43719.

Children

Some of our courses are suitable for students under 18. Personal information of a minor should be provided with the knowledge and consent of a parent or legal guardian. Parents or guardians may contact us to access, correct or delete a minor's information.

Career and placement information

Course completion does not guarantee employment, internship, salary or any particular career outcome.

Placement or internship support, where offered, is subject to eligibility, performance and availability.

Third-party websites

Our website may link to third-party websites, maps or social media platforms. We are not responsible for their privacy practices and recommend reviewing their policies.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Please also read our Terms & Conditions.

Grievance and contact

For any privacy-related question, request or complaint, please contact us using the details below. We will respond to legitimate requests within a reasonable time.